Managed IT Services
We understand that IT infrastructure plays a major role in businesses success. Efficient IT infrastructure and support helps your business remain competitive in the market. With this in mind, IT Place offers reliable, efficient and cost-effective IT support.
If you are a small business and do not want the cost of having to employ a dedicated IT person we can help.
If you have an IT employee but need specialised advice we can help.
Our services are tailor-made and include the option of sporadic IT support or fixed monthly IT support. This means we can offer you support that suits your budget.
We support small business and multi-site medium businesses.
Managed Services we offer
IT Place offers its clients secure and effective management of their IT infrastructure. We use robust tools for 24 x 7 monitoring, automated patch management, antivirus monitoring, remote support and much more.
We apply OS patch management policies to our client's machines to secure the machines from the latest threats. This helps in reduced downtime and improve the customer experience for our clients.
We offer 24 x 7 real-time monitoring for performance issues such as low memory, high CPU usage, low disk, failed services, network latency for all devices deployed in our client's IT infrastructure.
Instant Remote Support
IT Place offers remote support without interrupting the client whilst working on the PC. We also offer management and support of network devices so that resolution can be achieved with minimal downtime.
Support Ticket Click Away
We offer support ticketing system to our clients where clients can submit a ticket with a screenshot of the error message in just a few clicks.
We provide monthly reports on the overall health of the client's IT infrastructure. This helps our technicians and clients to come up with a quick resolution to any issue(s) which may have been identified during the reporting process.
IT Services we offer
Servers must function reliably, resiliently and support your business IT applications. With this in mind, we custom build servers for our clients individual IT needs.
Systems and IT infrastructure support we offer:
- Server Virtualization
- Systems Integration
- Server build, deployment and support
- Systems Integration
- Apply security patches and software to server and client operating systems to minimise security flaws and breaches
- Advise on and install appropriate anti-virus software to servers and workstations
- Advise on suitable and cost effective backup solutions
- Checking and ensuring backup systems are running and if not troubleshooting
- Resolving and troubleshooting general IT queries
A stable and fast network improves business productivity.
Are you a small or medium size business that needs your employees to be connected to the network at multiple sites or from home? We can help you.
Networks Solutions we offer:
- Local area network (LAN) design
- External and internal email integration
- Remote access configuration for home and office
- Remote office infrastructure allowing interoffice connectivity
- Design and implementation of network security and firewalls
- Mass data storage solutions, NAS, SAN
Do not risk your critical business data by using the wrong data solution for your environment. Are you a small or medium size business that needs your data to be safe and accessible with minimal downtime? We can help you.
Disaster Recovery and Data management services we offer:
- Backup strategies
- Deploy affordable backup solutions
- Disaster recovery
- Choice of local data backup or remote site backup
- Advise and implement data retention policies